Privacy Policy

We collect information you provide directly when you fill out our contact form — your name, email address, company name, and project details. We do not collect payment information; all transactions are handled through trusted third-party payment providers.

The information you submit is used solely to respond to your enquiry, discuss your project requirements, and deliver our services. We do not sell, rent, or share your personal data with third parties for marketing purposes.

When you contact us, your message is delivered to our team via Resend, a transactional email service. We may follow up with you regarding your enquiry or an active project. You can opt out of non-essential communication at any time by replying to any email with "unsubscribe" in the subject line.

This website uses localStorage (not tracking cookies) to remember your preferred colour theme and timezone clock preference. No advertising pixels, third-party analytics, or fingerprinting scripts are used. You can clear this data at any time from your browser settings.

We retain contact form submissions and project correspondence for up to 3 years for business record-keeping. You may request deletion of your data at any time by emailing hello@ochatoonz.com.

We use: Resend for email delivery, Calendly for discovery call scheduling, and Google Fonts / Font Awesome for typography and icons via CDN. Each has its own privacy policy. We are not responsible for the privacy practices of external services.

Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you. To exercise any of these rights, email hello@ochatoonz.com — we will respond within 30 days.

We take reasonable technical and organisational measures to protect your information from unauthorised access or disclosure. No method of transmission over the Internet is completely secure; we cannot guarantee absolute security, but we take it seriously.

We may update this policy from time to time. When we do, the "Last updated" date below will change. Continued use of the website after changes are posted constitutes acceptance of the revised policy.